Shipping & Returns
Average Delivery Time:
The Netherlands: 1-2 Business days
Europe: 5-12 Business days
Rest of world: 12-15 Business days
Express: 1/4 Business Days
The Netherlands: 4.95EUR
Europe: Normal – 10.85EUR
Express – 12EUR – 26EUR
Rest of world: Normal – 19.85EUR
Express – 36EUR – 85EUR
Note: Due to Covid-19, postal offices around the globe are having a hard time keeping up with the orders. Your shipment may or may not be delayed.
We are sorry for the inconvenience, if any!
NOT HAPPY, MONEY BACK!
Are you not satisfied with the order?
It doesn’t happen too often, but we respect your feelings at all time.
You can return your order up to 30 days after receipt and we will ensure that the purchase amount is refunded within 5 working days after we’ve received the rope back from you.
Please note: the rope may of course not have been used.
Ps. As the sender you are responsible for the package until it is delivered.
So keep the track & trace code safe until the return process has been completed.
If you decide to return the product, please sent your order back to:
Pieter Zeemanlaan 48
After you did, please sent an email to [email protected] with:
– Your first and last name
– Date of purchase
– Track & Trace Code
Ps. The return costs are at your own expense.
The Elevate Family!